Lulu Direct

Lulu Direct is not feasible with their current setup, so I've switched to ordering in bulk and shipping out myself.

First, Lulu takes almost a week to mark orders as fulfilled with the tracking info, so I've had to inform every customer of this fact.

Second, if a customer does not enter their phone number, then Lulu Direct throws a fit and you have to add the phone number plus additional steps of updating the address and shipping info. If you require phone numbers for all orders, then maybe this won't be an issue.

Third, sometimes there's an extra payment flow in Lulu Direct which I don't understand. Orders have been delayed because this was not obvious.

I'm also switching back to shipping myself because I can bundle the books with other products and include promo material.

Not helpful. Just like my review.

They have fundamentally broken this App after the recent "update", by removing mapped shipping and not implementing an equal alternative.

Essentially useless as a hands off print on demand service, where you now have to baby every single order to make sure the shipping method is correct, otherwise it defaults to a more expensive method and you lose money on the sale.

Pre update this was a very useful service that ran perfect for many years.